Fake technical support of the NFT Opensea market steals user assets - Bits Media

Several users have lost cryptocurrencies and NFT collections after, how did you contact the technical support of the NFT OpenSea market. Scammers acted as support, who stole assets.

Scammers are constantly on the Collectible Token Market Discord. When Any User asks for help, They immediately write him personal messages with a proposal for assistance on their own server “Opensea support”. There they communicate with the user and constantly assure that, that the problem is solved.

Jeff Nicholas was one of the victims of fraudsters (Jeff Nicholas). According to him, After joining the fake support server Opensea, Fraudsters ask the user to "share" the screen, so that "support" could see, what happens on the screen and solve the problem. Then they say, that it is necessary to “re -synchronize” the Metamask wallet in a browser with a mobile application and ask to open the appropriate tab in the settings. On the tab a QR code is generated to connect the wallet.

“After the opening of the tab, a message about the synchronization of the wallet immediately appears. But these are scammers synchronized their mobile wallet with your Metamask. So, in fact, They have full access to your assets ", - said Nicholas.

According to Jeff Nicholas, During the attack, he lost 4.5 ETH and all collection tokens.

Opensea leadership knows about the activities of scammers, but cannot come up with a way of counteraction. Chapter Opensea on Product Nate Chastein (Nate Chastain) He only urged users to remain careful and direct requests for help exclusively through the assistance center on the market portal. Moreover, earlier representatives of Opensea often directed users for help to their Discord server.

Recall, what is Opensea now occupying
leading position in the NFT market. for instance, 24 August on the platform made transactions worth more than $200 million.