Ledger wallet customers complain about phishing emails

Ledger company, producing hardware cryptocurrency wallets, plans to investigate customer complaints, who report on receiving fraudulent emails.

Web developer Andreas Tash (Andreas Tasch) In his message on the social network Twitter, Tash cited the text a phishing letter and asked Ledger, why he was not informed about the leak of his data:

“I used this mail exclusively to buy from you and received a well -made fraudulent letter, in which they ask me to download the program from the extension site Ledgersuport.io. Why I was not informed about, that the leak of my email address occurred? What other data fell into the hands of hackers? Do they know my home address? This is the result of data leakage, which was reported earlier, Or is it a new leak? How it turns out, that you sell devices to ensure the safety of wallets, but you cannot ensure the safety of our data?»

The fraudulent letter is reported, that serious vulnerabilities were found in Ledger software, And the user needs to download the new version of. The link leads to a third -party site with a compromised program, After the installation of which attackers will gain access to the user assets.

As the representative of Ledger said, The company "Constantly faced with phishing attacks", in which attackers "cast doubt on the safety of Ledger and the safety of user data". To solve the problem, one of the units of the company received the task of investigating attacks.

“The investigation is still underway and we cannot report additional information. but, I assure you, Ledger official representatives will never ask you a phrase to restore wallet. This is a clear sign of fraud ", - the company representative emphasized.

Recall, that at the end of July, hackers gained access to the marketing database of Ledger, in which many letters and documents were stored. maybe, Attackers use the data obtained then for phishing attacks. Recently reported, that Ledger has passed SOC security audit 2 Type 1.