Unchained Capital warns clients about potential phishing attacks – Bits Media

The head of the cryptocurrency company Unchained Capital, Joe Kelly, said, that their email marketing partner ActiveCampaign discovered a hack and leaked user data.

CEO of Unchained Capital, specializing in the provision of financial services for bitcoin owners, Joe Kelly (Joe Kelly) reported, that third party email marketing provider ActiveCampaign (AC), used by Unchained before 2022 of the year, suffered a social engineering cyber attack last week.

Kelly clarified in the company blog and letters to clients, that the attack occurred only on the AC platform. Therefore, the hackers only got information, which Unchained previously provided to AC. He explained, that criminals could have obtained clients’ email addresses, usernames, account status, the client has a multi-signature storage facility or a loan from Unchained Capital and, perhaps, IP address.

Kelly states, that none of Unchained's systems were compromised, And that means, that customer profile information, which was never transmitted by AC, was not kidnapped. According to him, The following data is secure: physical addresses, social security numbers, dates of birth, identifier, phone numbers, bank account numbers, passwords, Bitcoin wallet addresses and balances, credit balances, trading activity data, wallet statements and credit statements.

The CEO of the cryptocurrency company Unchained Capital added, what, although users' bitcoins are safe in the cold wallet, protected by multi-signature, Clients, nevertheless, should know about that, what happened and be vigilant about phishing attacks.

"We are very sorry, that this incident happened, because we take our clients' privacy very seriously.", – Kelly wrote. "We want to highlight the fact, that thanks to our shared custody model, none of these incidents can put customer assets at risk.”.

The latest large-scale data leak occurred in 2021 year. Trading platform Robinhood reported a cyber attack, as a result of which information about 7 million users were compromised. A little earlier, CoinMarketCap admitted the leak of e-mail addresses of more than 3 million users. In June the data is more 500 000 clients of the Turkish exchange BtcTurk were put up for sale on the darknet.